Delivery & Returns
Please check you order thoroughly to ensure that you have selected the correct products, quantity and options (note the price for the option selected). Ensure that all delivery details are correct. Payment is required at checkout via card or PayPal or choose the 'Buy now pay later' option to choose to pay within 30 days or in 3 installments via Klarna. Orders are dispatched on Tuesday - Saturday, there are no dispatches on Sundays, Mondays or bank holidays. Orders will be dispatched on the next delivery day.
Please select the appropriate delivery option, prices are shown. All postal orders are delivered via Royal Mail , free local delivery will be delivered in person. Standard 1st class = 2-3 days, Standard 2nd class = 4-5 days (Note: Delays may be incurred due to the pandemic or at busy times)
See shipping charges below:
Order Value up to £30: Standard 1st class = £3.50, Standard 2nd class = £3
Order Value over £30: Free Standard 2nd class, standard 1st class = £1.00
Sorry we can only deliver within the UK
Free Local Delivery (BELPER Only): If your order is for an address in Belper you can choose the Free local delivery option
Free Store Pick Up - collect from store during opening hours.
I hope that you absolutely love your purchase, however if you are at all dissatisfied please get in touch as soon as possible email: firstname.lastname@example.org.
If for any reason you are unhappy with your purchase you can return it within in 28 days of purchase for full refund. Please get in touch first.
Please note that non-faulty goods must be returned in 'unused' condition.
Refund will be made via the method used for original payment (card or Paypal) and may take up to 10 working days. Return shipping costs will be refunded only where goods are faulty or if an error has been made. Refunds will be made upon receipt of the returned item.